Loyal Agra supporters, Mr and Mrs Nangolo and Weiltrud Mbumba, are the first clients receive their newly-issued Agra cards from the CEO, Peter Kazmaier (right).
Agri-business Agra this week announced it has started implementation of its new account cards for existing account holders and fuel deposit account holders. “As part of Agra’s continued efforts to enhance good customer relations and secure shopping, the cards will serve to improve control and reduce the risk of fraudulent account and fuel purchases. The cards will facilitate account purchases by creating an identification tool at point of sale” the former co-op said in a statement. More than a third of all current Agra account holders with a credit facility or clients with a fuel deposit account have already applied for their account/fuel cards. “Application forms are available at all Agra branches or on Agra’s website and can be handed in at any Agra branch or Agra head office. Subject to certain terms and conditions, the client has the option to link more than one card to his account.”
As from 1 September 2014 all credit purchases or pre-paid fuel account purchases will require the presentation of the respective cards at the points of sale, where, after verifying the cardholder’s identity through positive identification, the transaction will be processed. The fuel card may only be used for fuel purchases and is limited to the available credit balance. Mr Nangolo Mbumba and his wife Weiltrud paid a visit to Agra’s head office in Windhoek to collect their account cards. “This gives us much more peace of mind, knowing that nobody can just go to an Agra branch and buy on our account,” they said as they felicitated Agra for even better customer service.