Rikus Grobler | Oct 18, 2017 | 0
EPaC takes over
Frankie Diergaardt, Manager of Electronic Channels explained that Bank Windhoek will individually contact all the affected clients who use ibank in order to guide them through the process of migrating to the EPaC platform. “However, we want to urge clients to pro-actively visit their nearest Bank Windhoek branch to obtain an EPaC username as well as an E-Secure Token. This will help them to become acquainted with EPaC before the deadline when iBank will cease to exist” Diergaardt said. “Clients can rest assured that it will be business as usual until such time as the migration has been completed” Diergaardt concluded. Furthermore, clients are warned not to respond to any email or follow any link related to this matter as it may be a fraudulent email.