Coen Welsh | Nov 14, 2017 | 0
Bumper year for Windhoek Country Club
Milestones and highlights of the past year included the fact that the WCCR had met their dream target of N$50 million gross operating profit set by the Board over and above the budget. Thieme advised that the aim for the N$50 million had been on the cards as part of the last strategic plan and had been achieved within the envisaged timeline. He congratulated the whole team on a variety of challenges they had faced head-on during the 2013/14 year, such as COP 11, the hosting of the National Planning Commission as well as being part of the successful eight edition of the Southern African Regional Police Chiefs Co-operation Organisation (SARPCCO) in which around 1800 athletes and officials from 14 countries within the Southern African Development Community took part. He said that once again the WCCR could not finalise renovations due to the fact that the hotel was almost fully booked all the time and comfort of guests remained priority. Thieme added, “We have also embarked on a number of energy-saving initiatives, something which we are extremely proud of. Thus far LED lighting has been installed as well as heat pumps which regulate the room temperatures. We are furthermore committed to recycling and the separation of glass, tins, paper and plastic has become extremely important here. Much more is to come in future with regard to energy saving and our commitment to this country and its environment.” He said the new strategic plan had been proposed and presented to the Board that morning for approval. “One main focus area will always remain service and the guest experience and we pledge to keep focusing on these and enhancing them at all times,” he added.