Know your Social Security rights

At the Social Security Commission customer service is the key to ensure that members are informed about the social safety net and their rights as many members do not know all the rules and regulations.
“Being there for our customers and explaining everything in laymen terms is vital at SSC, “said Rino Muranda, Manager of Corporate Communications. ”We must always keep in mind that it is our duty to assist our customers, be it with information, filling in forms or in general, explaining everything to them as simple as possible.”

After receiving such service from Mr Charles Josob at SSC, Natasja Hippo said: “I understand the information communicated and was happy to learn about the MSD fund’s benefits. I was also interested in the Development Fund and Mr Josob explained everything in detail and with great patience.” Hippo also said that she liked the fact that SSC cared for people who cannot help themselves and also when they are injured or cannot work because of sickness. “If there were no SSC people, especially the poor people would suffer” she said encouraging employers to register their employees with Social Security, to enable them to receive the various benefits. She also called upon workers to make an effort to obtain their Social Security Cards from their nearest SSC office.