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FNB upgrades all ATM installations country-wide

Brandon Brock, Manager FNB ATM, at one of the first brand-new automatic tellers.

Brandon Brock, Manager FNB ATM, at one of the first brand-new automatic tellers.

Brandon Brock, Manager FNB ATM has advised that the bank is in the process of replacing all old model ATMs with completely new ATMs, as opposed to upgrading them. At the same time FNB Namibia is also upgrading the look and feel of the ATM sites with a modern, fresh design.
“This forms part of FNB Namibia’s strategy and promise to invest in offering Namibians world class banking solutions and to offer its clients the latest in self-service banking solutions in order to give greater access to safe, affordable and convenient channels,” he said.
“Technology is always improving and the old model ATMs are reaching the end of their useful life. To ensure that FNB stays at the forefront of technological advancement it has become necessary to replace the older devices. This improvement will result in a highly scalable platform and advanced hardware which will enable FNB to further enhance the scope of self-service features available at ATMs in the future. The new ATMs will also be more energy efficient, allowing the bank to reduce its electricity consumption and impact on the Namibian environment,” said Brock.
In a statement, FNB Namibia emphasised that the new ATMs will be faster to ensure that transactions are executed more quickly. Furthermore, the ATMs will have improved security features including anti-skimming technologies built into them. The screen resolution of the new ATMs is also greatly improved thereby making it easier to read the instructions on the screen. Navigation is also improved through new intuitive menus.
FNB Namibia said it is continually identifying new sites where the demand has outgrown the offer. Brock said “Our commitment to grow our ATM footprint remains and we are happy to say that one such site is Rundu where we will heed customers’ calls for more ATMs in the near future.”

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