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FNB brings new innovation to Namibia

Ian Leyenaar, FNB’s CEO. (Photograph by Lorato Khobetsi)

Ian Leyenaar, FNB’s CEO. (Photograph by Lorato Khobetsi)

First National Bank this week launched a new innovation in banking, the Smartphone Banking App and  Mobi site. The App and Mobi sites give clients anytime, anywhere, safe, secure and affordable banking.
“Once again, FNB is at the forefront of innovation, thereby providing customers with new easy, affordable and a safe way of banking. Thus far we have already provided our customers with banking – anywhere, anytime and this is now enhanced today with the launch of the FNB banking App and .mobi site,” said Ian Leyenaar, CEO of FNB.
The innovation which was first launched in south  Africa in 2011, is now available in Namibia. This forms part of FNB’s wider digital and mobile strategy, catering all cell phone users, whether they have smartphones or feature phones.
The App works with iOS Apple, BlackBerry10 as well as Android Smartphones. It is available as a free download from the App stores. For the handsets with internet connectivity FNB has introduced the new FNB Mobi functionality. Clients can visit to register and transact.
Aside from being able to do general banking transactions like viewing account balances, transfers and payments, the App also includes exciting value added services such as the ability to locate cash withdrawal machines (ATMs), buy prepaid airtime or electricity, make free calls and messages to other FNB App users.
The App is also open to non-FNB customers to download, and interact with other App users but with limited functionally since the App is not linked to an FNB account, but they can also benefit from receiving funds from App users.
Both the FNB Banking App and FNB.Mobi site provide access to banking for customers who may not have easy access to the branch network as there is no reliance on physical infrastructure.
“The App offers our clients a simple and intuitive banking experience for anytime banking. Unique innovations such as the ability to locate and pay anyone in close proximity, through Geo Payments, and make cashless mobile money transfers via eWallet are just some of the many value added services clients will benefit from,” says Leyenaar, CEO FNB Namibia.
FNB is looking to offer African clients best in class choice on mobile banking. For clients who do not have Smartphones, FNB Namibia has also launched a .Mobi site, which works just as well on feature phones.
“While we believe Namibia has great potential for Smartphone and App penetration, we tried to ensure that we cater for most of our clients’ requirements. We foresee that eventually as supply increases and prices of smart devices fall, more people will have access to these devices to be able to transact using our digital channels,” says Leyenaar.
“Our App and Mobi site include eWallet, which enables us to reach the underserviced and underbanked with a mobile money solution. Customers can expect regular new features and innovations that make their lives easier and add to their banking experience,” explains Leyenaar.
“FNB Namibia’s vision is to be the local world class financial services provider of first choice, and with this technology we are delighted to bring a world class mobile solution to our clients in Namibia,” concludes Leyenaar.

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