City of Windhoek urges residents to pay their monthly accounts on time
The City of Windhoek (CoW) is concerned with the low rate of payment of monthly municipal accounts by clients over the past months, stating also that they are not insensitive to the economic hardships that clients are exposed to due to COVID-19.
However, the City has warned that the continued non payment of monthly municipal accounts will result in exorbitant accumulated client arrears, which can become unrealistic to pay back, or can result in prolonged discontinuation of services.
“We can only continue to provide services to residents when residents honour their monthly accounts, therefore failure of residents to honour their monthly account payments will result in us not being able to pay its bulk suppliers, NamWater and NamPower,” they explained.
The residents of Windhoek are being urged to remain responsible for their monthly accounts and further to avoid unnecessary discontinuation of services, the City is hereby appealing to clients to ensure that their monthly municipal accounts are paid, alternatively that payment arrangements are done at their Debt Management officers without delay.
“We are counting on the support and understanding of our esteemed clients,” the City concluded.