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BIPA apologises for the delay in business registration applications

BIPA apologises for the delay in business registration applications

The Business and Intellectual Property Authority (BIPA) recently issued an apology for the delay in the processing of business registration applications.

BIPA in a statement said the attributed three-week delay is to technical challenges with their system.

“They system failures are caused by power outages, which are hampering our ability to attend to client applications and queries in a timely manner,” the Authority informed.

BIPA said it is currently in the process of procuring UPSs and generators to address power outages and the consequential system delays.

In addition they said in order to improve the online registration system, they are also transferring 145,000 physical business files to its electronic platform, which will be completed in 2021.

“Rest assured that our staff are working hard to clear the existing backlog in processing applications and we are aware of the frustration that the delays are causing and we apologise for the inconvenience,” concluded the Authority.


 

About The Author

Mandisa Rasmeni

Mandisa Rasmeni has worked as reporter at the Economist for the past five years, first on the entertainment beat but now focussing more on community, social and health reporting. She is a born writer and is working on her degree in Journalism at the Namibia University of Science and Technology (NUST). She believes education is the greatest equalizer. She is the epitome of perseverance, having started as the newspaper's receptionist in 2013.