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Telecom’s re-designed iWay Teleshop opens its doors

Telecom’s re-designed iWay Teleshop opens its doors

Telecom Namibia opened its re-designed iWay Teleshop last week, as a one-stop-shop for customers to experience new service levels and communications solutions.

The store is part of Telecom’s broader plan of re-designing its outlets for an improved retail presentation of its products and services while introducing new technology.

Calvin Muniswaswa, Acting Chief Executive Officer of Telecom Namibia said the modernistic retail store, which they opened is a visual expression of the progressive outlook that Telecom beliec3s is, embraces and advocates.

“This Teleshop is also a modern reflection of our brand and aligns with the next-generation retail experience, therefore, through these efforts, we are focused on enhancing the customers service experience and enrich customer satisfaction,” he added.

Muniswaswa emphasised that with the re-opening of the Teleshop they are reaffirming their commitment to provide superior solutions and experience to its customers. “We on a continues bases review our product and service offering to ensure we remain relevant to the market and that we are able to meet our customer demand with the right products at the right price and we take into consideration the ever changing communication needs of our various customer segments and continue to employ the relevant technologies to address identified needs,” he highlighted.

According to Telecom the store also includes a customer care pint where products and services can be purchased, a point where faults are reported and another where customers can apply for new services as well as a billing cenre for services payments.

“The initiative is an effort from use to ensure that Teleshops are not just stores that stock products, but a place where the company demonstrate how technology can transform lives and businesses,” they concluded.

Caption: Acting Chief Executive Officer of Telecom Namibia, Calvin Muniswaswa, seated is surrounded by staff of the newly opened iWay Teleshop and members of the Telecom Namibia Executive Committee and Management.


About The Author

Mandisa Rasmeni

Mandisa Rasmeni has worked as reporter at the Economist for the past five years, first on the entertainment beat but now focussing more on community, social and health reporting. She is a born writer and is working on her degree in Journalism at the Namibia University of Science and Technology (NUST). She believes education is the greatest equalizer. She is the epitome of perseverance, having started as the newspaper's receptionist in 2013.

Following reverse listing, public can now acquire shareholding in Paratus Namibia


20 February 2020, Windhoek, Namibia: Paratus Namibia Holdings (PNH) was founded as Nimbus Infrastructure Limited (“Nimbus”), Namibia’s first Capital Pool Company listed on the Namibian Stock Exchange (“NSX”).

Although targeting an initial capital raising of N$300 million, Nimbus nonetheless managed to secure funding to the value of N$98 million through its CPC listing. With a mandate to invest in ICT infrastructure in sub-Sahara Africa, it concluded management agreements with financial partner Cirrus and technology partner, Paratus Telecommunications (Pty) Ltd (“Paratus Namibia”).

Paratus Namibia Managing Director, Andrew Hall

Its first investment was placed in Paratus Namibia, a fully licensed communications operator in Namibia under regulation of the Communications Regulatory Authority of Namibia (CRAN). Nimbus has since been able to increase its capital asset base to close to N$500 million over the past two years.

In order to streamline further investment and to avoid duplicating potential ICT projects in the market between Nimbus and Paratus Namibia, it was decided to consolidate the operations.

Publishing various circulars to shareholders, Nimbus took up a 100% shareholding stake in Paratus Namibia in 2019 and proceeded to apply to have its name changed to Paratus Namibia Holdings with a consolidated board structure to ensure streamlined operations between the capital holdings and the operational arm of the business.

This transaction was approved by the Competitions Commission as well as CRAN, following all the relevant regulatory approvals as well as the necessary requirements in terms of corporate governance structures.

Paratus Namibia has evolved as a fully comprehensive communications operator in Namibia and operates as the head office of the Paratus Group in Africa. Paratus has established a pan-African footprint with operations in six African countries, being: Angola, Botswana, Mozambique, Namibia, South Africa and Zambia.

The group has achieved many successes over the years of which more recently includes the building of the Trans-Kalahari Fibre (TKF) project, which connects from the West Africa Cable System (WACS) eastward through Namibia to Botswana and onward to Johannesburg. The TKF also extends northward through Zambia to connect to Dar es Salaam in Tanzania, which made Paratus the first operator to connect the west and east coast of Africa under one Autonomous System Number (ASN).

This means that Paratus is now “exporting” internet capacity to landlocked countries such as Zambia, Botswana, the DRC with more countries to be targeted, and through its extensive African network, Paratus is well-positioned to expand the network even further into emerging ICT territories.

PNH as a fully-listed entity on the NSX, is therefore now the 100% shareholder of Paratus Namibia thereby becoming a public company. PNH is ready to invest in the future of the ICT environment in Namibia. The public is therefore invited and welcome to acquire shares in Paratus Namibia Holdings by speaking to a local stockbroker registered with the NSX. The future is bright, and the opportunities are endless.