Insurance claim scam at hospitals not legit- MVA Fund
The Motor Vehicle Accident (MVA) Fund in a statement this week said that the organisation does not sell its claim forms in hospitals.
The Fund said this following the exposure of a new scam making rounds around state hospitals countrywide, whereby scammers approach people that have been involved in motor vehicle crashes and deceitfully introduce themselves as MVA Fund employees selling the Fund’s claim forms for N$250.
The Fund said that its claim forms are not for sale and urged scammers to refrain from such acts.
MVA Fund’s Chief Corporate Affairs Communication, Surihe Gaomas-Guchu said in normal circumstances, the Fund assigns case managers at all of its service centres to conduct daily hospital visits and assist people who were involved in crashes by distributing the claim forms at no cost, whilst explaining the claim process.
“This process is part of the MVA Fund’s Case Management procedures which are in-line with the Fund’s Act.10 of 2007. In the bid to ensure a smooth and efficient claims process administration and accessibility to its claim forms, the Fund distributes its forms at some regional Nampost offices, State Hospitals and all of its Service Centres in Windhoek, Otjiwarongo, Walvisbay, Ongwediva, Keetmanshoop, Katima Mulilo and Rundu,” Gaomas-Guchu said.
