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IT governance and support need not be a headache, contact Headway

IT governance and support need not be a headache, contact Headway

Jan Coetzee of Headway Consulting says companies often neglect their Information Technology, not building capacity, and not taking note of compliance issues.

“When your company or organisation grows, its information and communication technology services also need to grow but in a manageable and economically viable way” Coetzee said pointing out that this is where Headway Consulting can play a significant role.

Headway Consulting provides IT consultancy services to the corporate world, offering advisory services in IT governance in accordance with international best practise frameworks such as COBIT (Control Objectives for Information and Related Technologies) and ITIL (Information Technology Infrastructure Library). “Compliance has become essential for companies if they want to successfully operate and or even be considered for certain tenders and contracts” said Coetzee.

“Most people running a car dealership, a large fishing enterprise or a series of restaurants have never heard of these ‘Best Practises’, but it is essential that they are adhered to. So, whilst both profit and non-organisations focus on their core business and offerings, Headway Consulting takes care of the whole back-office processes of the organisation,” he continued.

“Headway is completely product agnostic and can therefore choose the best tailormade solution without having to worry about using their own specific partners when providing solutions. “This ensures that our advisory and consultancy services are objective and purely driven by what is best for our customers, taking into consideration functionality, practicality and cost,” he said.

The company has positioned itself to provide assistance with improved IT governance and service management issues and challenges.

“Headway has seen several companies engage its services and see genuine Return On Investments (ROI) in monetary as well as enhanced business operations and processes terms. However, often Namibian organisations feel they still need to engage with consultant from abroad to get the services that they require, even though Headway offers these same high level services. Its service offering are unique enough that Headway has completed projects not just in Namibia, but all over the African continent, including as far afield as Kenya. With its proven track record and highly skilled, locally trained professionals, Headway is truly the embodiment of the knowledge-based society that Namibia is striving to become,” stated Coetzee.

Headway Consulting is one of the local companies which have an agreement with the Namibian University of Science and Technology to accommodate their Business Computing students in Work Integrated Learning opportunities.

“We believe that if all players in our market can contribute to this cause, we will be able to build a skilled resource pool for the benefit of the entire industry. IT should serve as an enabler to all businesses and organisation in Namibia” Coetzee said.

Coetzee started Headway Consulting in 2011 after working 17 years for De Beers in an IT capacity.



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The Economist accommodates two interns every year, one per semester. They are given less demanding, softer issues to hone their skills, often with a specific leaning to social issues. Today, many of our interns are respected journalists or career professionals at economic and financial institutions. - Ed.