Guest Contributor | May 20, 2019 | 0
Middle managers are key to great performance – DHL
Johannesburg — DHL Express has again been named Top Employer in Africa at the prestigious Top Employer Africa 2018 certification ceremony, held at the Sandton Convention Centre in Johannesburg on Thursday, 12 October 2017.
Hennie Heymans, the Chief Eexecutive of DHL Express sub-Sahara Africa, said that this is the fourth consecutive year that DHL has been awarded this honour by the Top Employers Institute. “DHL Express values its employees and strives to make the company a rewarding place to work at. We are proud to have that fact affirmed by the Top Employers Institute.”
This year, DHL was the only company to be certified as a Top Employer in 18 jurisdictions in Africa, including Namibia.
“DHL has cultivated an insanely customer-centric culture across the entire organization, which we see as a critical component of our success. Maintaining this culture across the world has relied heavily on our effective employee engagement programmes,” said Heymans.
“It therefore goes without saying that employee motivation and development are important areas of focus for us. We are committed to having a team of high performers who operate in a high performance culture that promotes and drives leadership diversity,” he said.
Heymans said that various employee initiatives and programmes helped to unlock their employees’ potential across sub-Sahara Africa. “This year, we have placed greater emphasis on upskilling and empowering middle managers and supervisors as this rung of leadership is pivotal for our growth in the years to come. As we continue to grow, we need every person in the business to understand their role and how to execute it efficiently. After all, the role of supervisors and middle managers is to build trust and inspire great performance.”
DHL also recently completed the annual Employee Opinion Survey, which provides a platform for personnel to convey their thoughts and sentiments anonymously. “This is an important tool in helping us identify what we are doing well, as well as areas that require improvement,” said Heymans.
To become a certified Top Employer in Africa, a company needs to operate in four or more countries and have exceptional employee relations. The Top Employers Institute conducts comprehensive and independent research by surveying employees on HR best practices.
(APO on behalf of Deutsche Post DHL)