Big bank, big splash
Dixon Norval, Head of Strategic Marketing and Communications at the Group said this is the most popular annual event on the FNB calendar. “
This year, FNB Namibia aligned the recognition it gave to its four strategic pillars, people, efficiencies, customers and stakeholders, with many awards to go around.
Winner of the best staff engagement was Internal Audit while the Lüderitz branch emerged as the winner of the business unit with the highest year-on-year improvement in staff engagement. Esme Kruger, Tiemo Dobberstein and Magrieta Victor were also awarded for exemplary leadership under the People Pillar. The efficiency pillar is made up of three categories: best innovation campaign winners were Rene Botes, Herman Kruger and Albertus Kotze, who also made the top 50 in South Africa. Strategic Marketing and Communications was awarded a trophy for the best participation in the innovation campaign. The Keetmanshoop branch received the best routine audit award while the winner of the best credit audit was the Omaruru branch. Under Operational Excellence, Treasury and Specialised Banking Services was announced the winner.
For the strategic Pillar Customer, Home Loans emerged as winner of the service excellence award by being the business unit rendering the best external service. CellPhone banking was victorious in the category for the business unit showing the best sustainable customer growth. Lastly under the stakeholder pillar the business unit with the best sustainable growth in sustainable profitability was Branch Banking, represented by the three top performing branches, Prosperita, Walvis Bay and Windhoek Main Branch, while the manager doing the most for FNB’s image was well-known FNB Group Economist, Daniel Motinga.
Advocate Vekuii Rukoro, CEO of FNB Namibia Group also handed out the CEO awards for exceptional contributions to One Legal department, Private Clients and Rene Botes while the Chairman’s Award for living the values was shared by Annelie Derks, Renaldo Smit and Rowan Yeomans.