Guest Contributor | Mar 12, 2019 | 0
E-wallet bulk transfers increase
The limits on eWallet bulk for FNB Namibia Online Banking for Business have been increased from N$2000 to N$5000.
Lorraine Keis, Cellphone Banking Branch Controller, FNB Digital Banking explained that the bulk send option was aimed at catering to the needs of business clients, providing them with an alternate payment channel for recipients that did not have access to an account.
“We have, however realized that the N$2000 payment limit further sets a restriction to the client using the option provided, thus the need to increase the limit,” she added.
FNB Namibia knows that the innovative culture is an important contributor to the success of FNB customers therefore they provide accessible and affordable transactional banking and also update and upgrade these product offerings based on the needs of their customers.
“This has ensured consistent customer satisfaction which we know is key to our overall success and increasing the bulk e-wallet limit is testament again to our commitment to customer service,” she said.
Meanwhile, the bank continues to encourage customers to send their innovative ideas and requests and to let them know where electronic options can be enhanced and they take this feedback seriously and where viable a solution for all will be found.