O&L’s Chinhoi leads hospitality association on new strategic plan

Shepherd Chinhoi, the operations manager at O&L Leisure is the new chairman of the Hospitality Association of Namibia. He has been an active member for the past 11 years and served on the executive committee since 2015.

For the first time in the association’s 30-year history, a member of the executive committee is also a member of the Cabinet. The Deputy Minister of Fisheries and Marine Resources, Chief Samuel Ankama, in his capacity as owner of Namibia Lodge 2000 & Safaris just outside Oshakati, was elected for his first term on the association’s executive committee.

The Chief Executive of the Hospitality Association, Gitta Petzold said they launched their new Strategic Plan at the annual gathering of members on 26 April. This plan puts all focus on service excellence. The new strategic plan will guide the association through is 30th anniversary year and for the next five years.

As a recognised contributor to the hospitality trade, Chinhoi spent the last 11 years to develop and promote service excellence in the tourism industry. “The high level of professionalism, his experience in both back-end operational issues as well as front-line service, his commitment to service excellence and his thorough understanding of the importance of true African hospitality, makes him the ideal person to lead this association as National Chairman for the next two years and beyond” said Petzold.

The Hospitality Association said its aims are to be recognised as the flagship representative body of the Namibian hospitality industry and to promote and protect the collective interest of its members.