Meet FNB’s Head of Home Loans
FNB Namibia recently appointed, Brian Katjaerua as their Head of Home Loans. He is no stranger to the Group, having been the OUTsurance Namibia CEO since 2011 and before that the Company Secretary/Group Legal Advisor.
Katjaerua can look back at an illustrious career to date, having started his professional career with the Ministry of Justice when he joined the Office of the Prosecutor General as Public Prosecutor back in 1998 – 1999. He then worked for the University of Namibia as Law Lecturer from 2000 – 2005 and also spent one year lecturing law at the University of Stellenbosch. Further he says: “I moved to Bank of Namibia before joining FNB as Company Secretary/Group Legal Advisor back in 2006. My career change started in 2010 when I enrolled with the University of Stellenbosch Business School to complete my MBA. I was appointed in the middle of my studies (2011) as OUTsurance Namibia CEO, a position I held until my recent appointment as Head of Home loans.”
Katjaerua list of qualifications includes an MBA – University of Stellenbosch – 2012; Admission as Legal Practitioner – 2008; FAARB – Association of Arbitrators Southern Africa- 2008; LLM (Mercantile Law) – University of Stellenbosch – 2003; LLM (Economic law) – University of Namibia – 2000; LLB – University of Namibia – 1999 and BJURIS – University of Namibia in 1997.
He is passionate about his new challenge and enthuses: “This would entail “housing as many people as possible, by providing innovative product offerings that meet customers’ expectations; and by providing that “wow” service to each customer, in line with our philosophy of “how can we help you?”. My focus right now is providing exceptional service to our customers and strengthening relationships with key stakeholders, and the rest usually naturally follows.”
“We are grateful that you have chosen FNB as your preferred financial services provider. I am keen to hear more about customers’ experiences with us, as this gives us clear guidance on how we are doing currently, and where we can improve,” Katjaerua said.