Rikus Grobler | Oct 18, 2017 | 0
FlyAfrica keeps selling seats
Despite low-cost airline operator, FlyAfrica having had its wings clipped by the Namibian Directorate of Civil Aviation (DCA) last month, it seems the airline still hopes to continue operating in Namibia, as advance ticket sales for flights for next year can be booked via their website.
The defunct airline which has since complied with the DCA directive and ceased flight operations in Namibia, has yet to disengage its website as well as warn potential clients of their non-operational status in the country, as they await their fate from the DCA.
Currently potential fliers can still log onto the website and book prepaid flights as from 01 February next year. The payment modules are still active with full functionality to receive and process funds from the public. This was tested by the Economist in a mock booking.
Since its last recorded flight on 04 November, the airline has since closed its Windhoek offices and irate clients who demanded refunds are redirected to a call centre agent that stated refunds would come in the form of a voucher that will be valid for three months. A source close to the airline said it is battling to refund some N$5 million in sales, all for the November and December period. Another attempt by the Economist to communicate with the operators, proved futile as no response was given. In an issued operational directive, which has been applicable since 05 November, the DCA prohibited Nomad Aviation (trading as FlyAfrica) from continuing its services until such time the DCA has successfully completed a re-validation mission and issued an Air Service license in respect of any such aviation services. In the mean time, the Economist has learned that the Zimbabwean Air Operator Certificate on which FlyAfrica flew its aircraft, was rescinded in the second half of November.