New kiosks sprout at Hosea Kutako
She added, “we know that every Airport has its own uniqueness, with its own opportunities, retail space and challenges. We therefore pay careful attention to distinguishing factors, such as site character, location and passenger’s movements, by balancing these elements, mixing retail and non-retail in just the right proportions to enhance passenger experience.” She said that most airports under the airports company banner offer key services such as ground handlers, restaurants, car rental operations, short and long term parking, aircraft maintenance facilities and aviation fuel facilities. “Obviously at the bigger airports duty free kiosks, lounges, tax refund facilities and bureau de changes can also be found but these are not necessarily at the small airports such as Katima Mulilo or Lüderitz.” “The Namibia Airports Company recently also availed land to NAMCOR to put up a common fuel facility for airport users and car rental fleets and this is the first fuel retail outlet for NAMCOR. It is a primary objective of our Strategy 2014 – 2017 to improve revenue growth, achieve a 90% customer satisfaction and ensuring a great experience at our airports,” Sem concluded.